Voxpro powered by TELUS International is an award-winning provider of Multilingual Customer Experience & Technical Support solutions to giant global brands. TELUS International, a leading global business process outsourcing (BPO) provider, has announced the acquisition of Voxpro, a provider of beautiful customer experience, technical support and sales operations solutions with locations in Ireland, the United States, Romania, and the Philippines.Voxpro powers the customer operations of the world’s leading technology companies. Voxpro | 32,438 followers on LinkedIn. Voxpro, a customer support services company in Ireland, has been acquired by Telus International, a subsidiary of Canadian telco Telus.No terms have been disclosed. Voxpro-Führungsteams, werden sich der TELUS International Familie anschließen, sodass sich die Mitarbeiterbasis damit auf weltweit knapp 28.000 Teammitglieder, die Kunden in mehr als 35 Sprachen Cork-headquartered BPO company Voxpro is joining the Telus International team, and will now operate as ‘Voxpro –powered by Telus International’. Now operating as 'Voxpro – powered by TELUS International,' the Ireland… * TELUS International - About 2,700 Voxpro team members, including voxpro leadership team, will join TELUS International Source text for Eikon: Further company coverage: New global partnership will enhance unique customer experience offering for fast-growing technology, travel and hospitality, and healthcare brands. Voxpro powered by TELUS International is an award-winning provider of Multilingual Customer Experience & Technical Support solutions to giant global brands. 2017: TELUS International acquires Voxpro Group and expands locations in the U.S. and establishes a presence in Ireland. Voxpro’s co-founder and chief executive Dan Kiely will join the Telus International board senior team following completion of the deal, which took many people outside the company by surprise. TELUS International, a leading global business process outsourcing (BPO) provider, announced today the acquisition of Voxpro, a provider of beautiful customer experience, technical support and sales operations solutions with locations in the United States, Ireland, Romania, and the Philippines. TELUS International, a leading global business process outsourcing (BPO) provider, announced today the acquisition of Voxpro, a provider of beautiful customer experience, technical support and sales operations solutions with locations in the United States, Ireland, Romania, and the Philippines. Organize periodic quality review meetings to drive support for goal achievement. PR Newswire TORONTO und CORK, Irland, 16. Staff at one of Cork's biggest tech-support centres, Voxpro in Mahon, say they are being asked to help train-up the workers who will replace them in India after one of the firm's biggest customers ended its contract. TELUS International Aug 16, 2017, 11:15 ET. In this episode, Dan describes his business journey. Voxpro | 32,438 followers on LinkedIn. Telus International is a subsidiary of New York Stock Exchange-listed telco provider Telus Corporation. Telus International FC were victorious against Janssen FC in a penalty shootout, after a closely fought and tight knit affair finished 1-1 after 90 minutes. TELUS International fournit aux grandes marques internationales une puissante infrastructure globale ainsi que de nombreuses innovations en matière d'expérience client. TELUS International Acquires Voxpro. But Dan Kiely, CEO of Voxpro - powered by TELUS International, knew it could be so much more than that. 2020: TELUS International acquires Competence Call Center, significantly expanding European presence, operations, and client base. “Telus Day of Giving” hosted by Voxpro – Powered by Telus International. TORONTO and CORK, Ireland, Aug. 16, 2017 /CNW/ -- TELUS International, a leading global business process outsourcing (BPO) provider, announced today the acquisition of Voxpro, a provider of … TELUS International also stands to gain from Voxpro’s leadership in digital delivery. VoxPro /Telus international mai 2017 - aujourd’hui 3 ans 10 mois. TELUS International 16 Aug, 2017, 16:15 BST. • Establish quality improvement goals to drive needed improvement. The Cork-based company, with operations in Romania, the US, and the Philippines, will be rebranded as Voxpro – powered by Telus International. Over 350 Voxpro – powered by TELUS International employees will donate their time at the first ever TELUS Days of Giving event in Cork. gehören, kann das nun unter dem Namen „Voxpro – powered by TELUS International“ agierende Unternehmen mit Sitz in Irland auf eine dynamische Erfolgsgeschichte zurückblicken. In August 2017, Telus acquired a 55pc stake in the company, which then operated as ‘Voxpro – powered by Telus International’. Along with his wife and co-founder, Linda, Dan pioneered a model of ‘Beautiful Customer Experience’ delivery that has led to partnerships with some of the most successful technology companies in the world. Partager cet article. Voxpro apporte en outre de solides centres opérationnels en Irlande, tout en étendant la présence de TELUS International à Bucarest en Roumanie, et à Manille aux Philippines. Telus International has acquired Voxpro. TELUS International Acquires Voxpro News provided by. Similar to Voxpro, it provides outsourcing services like IT and call centre support. Voxpro apporte en outre de solides centres opérationnels en Irlande , tout en étendant la présence de TELUS International à Bucarest en Roumanie, et à Manille aux Philippines . Headquartered in Cork, we have offices in Dublin, San Francisco, Folsom, California, Bucharest and Manila. Voxpro/Telus International Feb 2017 - Present 3 years 10 months. On the third episode in the Work From Home Series, Kieran McCorry, National Technology Officer - Microsoft Ireland shares his insights, experiences, and predictions on how our current working situation will change the world of work forever. TELUS International acquiert Voxpro Nouvelles fournies par. County Cork, Ireland • Establish dashboard of KPIs, posting and/or distributing these so all employees have visibility to these KPIs. Auch TELUS International bringt eine solide globale Infrastruktur mit langjährigen Erfahrungen im Bereich Customer Experience Innovation für führende globale Marken, einschließlich einer herausragenden Omni-Channel-Betreuung, Cloud-Kontaktstelle und Analytik, mit, um das bisherige beeindruckende Wachstum und den Erfolg von Voxpro weiter voranzutreiben. Once the deal is closed, Voxpro will operate independently but as ‘Voxpro – powered by Telus International’. The acquisition widens Telus’ footprint in the United States, where Voxpro runs delivery centers in California and Georgia and is winning contracts in new technology sectors, including fintech and internet of things (IoT). The deal represents a major payday for the Kielys, who largely bootstrapped the business during its growth stages. Share this article. Niall Connolly poked home the opening goal as he was the most alert in the box when he pounced on Ben Fitzgerald’s pass. Voxpro Studios is now TELUS International Studios. Pour TELUS International, ce partenariat renforce à la fois sa présence et son offre aux États-Unis, Voxpro étant implanté à Folsom (État de Californie) et Athens (État de Géorgie). We service clients all over the world, 24 X 7, in 15 languages on email, phone & chat. August 2017 Neue globale Partnerschaft verstärkt einzigartiges Customer-Experience-Angebot für schnell wachsende Marken … Over the past few years, non-voice customer service has been one of Voxpro’s differentiators, and has arguably been one of its primary advantages in winning business from technology … Voxpro déploie ses activités dans le monde entier aux côtés de Telus International, avec des implantations en Amérique du Nord et centrale, en Europe et une présence croissante en Asie, prenant en charge la transformation numérique, la sous-traitance pour excellence commerciale, la sous-traitance informatique et le support des clients numériques dans plus de 40 langues à travers le monde. TELUS International, unul dintre cei mai mari furnizori de servicii BPO (business process outsourcing) la nivel global, a achiziționat compania Voxpro, specializată în soluții pentru suport clienții, asistență tehnică și operațiuni de vânzări, prezentă pe piețele din Statele Unite, Irlanda, România și Filipine. 2018: TELUS International invests in Xavient Digital for their digital and IT solutions portfolio and to enable delivery centers in India.